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Your own ordering app — stop renting your regulars from the aggregators

Every time a regular orders your food through an aggregator, you pay commission on a customer you already won. A restaurant ordering app in Canada that you own — menu and modifiers, pickup, own-driver delivery, loyalty and Interac payments — turns those repeat orders commission-free. Meridianstacks builds it with senior, fluent-English engineers anchored by hubs in Africa's three tech capitals, quoted in Canadian dollars from a published price book and billed by milestone. Your matched hub is Lagos (UTC+1) — your whole Eastern morning overlaps our afternoon, live, every day.

In short

Canadian restaurants commonly pay a double-digit percentage commission on every aggregator order — and some provinces have, at points in time, capped what delivery apps can charge, which tells you how heavy those fees can get. The honest answer isn't to quit SkipTheDishes, Uber Eats or DoorDash — they genuinely bring new customers and drivers. It's a dual run: aggregators for discovery, your own ordering app for regulars and pickup, where the commission is zero. We build that app for CA$10,500–CA$63,000 depending on tier, from our published price book, billed by milestone, and you own every line of code.

Own app vs SkipTheDishes commission

The honest picture: what the aggregators do well, and what they cost you

What they genuinely deliver

Credit where due: SkipTheDishes, Uber Eats and DoorDash put your menu in front of thousands of hungry people who have never heard of you, and they run the driver fleet so you don't have to. For discovery and marginal delivery capacity, they earn their fee. Pretending otherwise would be bad advice.

What they quietly take

Commission on every order — commonly a double-digit percentage — including orders from regulars who searched for your name and would have ordered from you anyway. The customer data, the reorder relationship and the push channel belong to the platform, not to you. You're renting your own regulars back.

The dual-run playbook

Keep the aggregators for what they're good at: new customers. Move regulars and pickup to your own app — a card by the till, a QR on the receipt, a first-order loyalty bonus. Every order that shifts is commission that stays in your kitchen. You change the mix over months, not overnight.

Some provinces have at times capped delivery-app fees charged to restaurants; caps have changed over time and vary by province — check what currently applies where you operate. Nothing on this page is legal advice.

Illustrative commission maths

What commission adds up to — and what an app costs once

Aggregator orders / monthCommission at an illustrative 20%Over 12 months
CA$10,000CA$2,000 / monthCA$24,000
CA$20,000CA$4,000 / monthCA$48,000
CA$30,000CA$6,000 / monthCA$72,000

Compare: our Focused tier — a custom storefront with menu, modifiers, pickup and payments — is a one-time CA$10,500–CA$21,000. If even a slice of your regulars' orders moves to your own app, the build pays for itself out of commission you were already spending.

Illustrative maths only — the 20% rate is a worked example, not any platform's actual rate. Real commissions vary by platform, plan, province and service (delivery vs pickup); pull the effective rate from your own statements and rerun the sums.

What your ordering app includes

Everything a Canadian restaurant needs to take orders directly

This isn't a menu PDF with a phone number. It's the full ordering machine — the same customer experience the aggregators offer, wearing your brand, feeding your kitchen, and paying you.

  • Menu & modifiers — sizes, toppings, combos, allergen notes, out-of-stock toggles
  • Pickup ordering — timed slots, order-ahead, curbside notes
  • Own-driver delivery — zones, fees and live order tracking for your drivers
  • Loyalty programme — points or stamps that make regulars order direct
  • Push-notification offers — Tuesday specials straight to the phones of people who love your food
  • Kitchen display — orders flow to the line, no tablet-jockeying
  • Bilingual English/French option — full French ordering flow for Quebec
  • Interac + card payments — in CAD, with provincial tax handled, paid to your account
Your app vs the aggregator listing
Who gets…AggregatorYour app
Commission per orderThemNobody — CA$0
Customer data & reorder channelThemYou
Your brand on the screenTheirs, next to rivalsYours alone
New-customer discoveryThem — genuinelyYou market it
Driver networkTheirs, at scaleYour own drivers

Two honest wins for the aggregators — which is exactly why the answer is both, not either.

Cost to build

What a restaurant ordering app costs in Canada

BuildCanadian agencyAggregatorMeridianstacks
Ordering site: menu, modifiers, pickup, payments — Focused tier (custom storefront)Commonly 2–3× these bandsFree to join — but commission on every order, foreverCA$10,500–CA$21,000
Ordering platform + loyalty, kitchen display, own-driver delivery — Standard tierCommonly 2–3× these bandsCA$21,000–CA$42,000
Full ordering product + iOS & Android apps — Full tierCommonly 2–3× these bandsCA$31,500–CA$63,000
Support retainer (monthly)CA$1,000–CA$3,000

Prices published from our Open Price Book (v1.0 · July 2026 · next review October 2026). All prices exclude VAT.

All figures exclude tax. Indicative bands in Canadian dollars; every engagement is quoted as a fixed price in CAD before work begins and billed by milestone — you pay for delivered, accepted work. Typically 40–70% below a local agency, with full code ownership either way.

How we build it

From scoping call to commission-free orders in weeks

1. Scope & fixed quote

A 30-minute call on your timezone to map your menu, locations, delivery zones and how orders reach the kitchen today. You get a fixed quote in CAD, milestones, and the senior engineers who'll build it. Week 0.

2. Menu & ordering flows

We model your menu with every modifier and combo, design the branded ordering flow — bilingual where you need it — and agree pickup, delivery and refund rules before code is written. Weeks 1–2.

3. Core build

Ordering engine, customer accounts, kitchen display and the pickup flow — reviewed with you in live weekly demos, on your morning. Weeks 2–6.

4. Payments, loyalty & delivery

Interac and card payments in CAD with provincial tax, the loyalty programme, push offers, and own-driver delivery with tracking. Weeks 5–9.

5. Test & soft launch

Automated tests, real-device checks and a soft launch on pickup orders first — real revenue before the full rollout, and a milestone you accept before it's billed. Weeks 8–12.

6. Handover & the shift

Full code ownership, documentation and a warranty period — plus the practical playbook for moving regulars across: till cards, receipt QRs, first-order rewards. Ongoing.

Typical timeline: 5–8 weeks for a focused ordering site, 8–12 weeks with loyalty and own-driver delivery, 10–15 weeks with iOS & Android apps.

Questions & answers

Restaurant ordering apps in Canada — FAQ

How much does a restaurant ordering app cost in Canada?
From our Open Price Book: an ordering website with menu, modifiers, pickup and payments (our Focused tier — a custom storefront) runs CA$10,500–CA$21,000; an ordering platform with loyalty, kitchen display and own-driver delivery (Standard tier) CA$21,000–CA$42,000; and a full ordering product with iOS & Android apps (Full tier) CA$31,500–CA$63,000. All prices exclude tax, are quoted in Canadian dollars before work starts, and are billed by milestone — you pay for delivered, accepted work.
Should I leave SkipTheDishes completely once I have my own app?
Honestly: no, probably not. SkipTheDishes, Uber Eats and DoorDash genuinely deliver something your own app can't — discovery by new customers who've never heard of you, and a driver network you don't have to run. The playbook that works is a dual run: stay on the aggregators to be found by new customers, and move your regulars and pickup orders — the people who already search for you by name — onto your own app, where no commission applies. Over time you shift the mix, not flip a switch.
What features does a restaurant ordering app need?
The core set is a menu with modifiers (sizes, toppings, combos, allergen notes), pickup ordering with timed slots, own-driver delivery with order tracking, a loyalty programme, push-notification offers to bring regulars back, a kitchen display so orders flow straight to the line, a bilingual English/French option for Quebec, and payments by Interac and card in Canadian dollars. We build all of it as one product you own outright.
Can the app be bilingual English and French for Quebec?
Yes. We build the ordering flow, menus, receipts and notifications fully bilingual English/French where you need it, with the customer choosing their language and your team editing both versions of every menu item from one dashboard. If you operate in Quebec, we scope the French-language requirements into the build from day one rather than bolting them on later.
Can customers pay with Interac as well as credit cards?
Yes. We integrate a Canadian payment processor so customers can pay by Interac as well as Visa, Mastercard and mobile wallets, all in Canadian dollars with tax handled per province. Payouts go straight to your account — there's no platform sitting between you and your revenue.
How long does it take to build a restaurant ordering app?
An ordering website with menu, modifiers, pickup and payments typically launches in 5–8 weeks. A platform with loyalty, kitchen display and own-driver delivery runs about 8–12 weeks, and a full product with iOS and Android apps about 10–15 weeks. We phase delivery so you can start taking commission-free pickup orders while later features are still being built.
How does billing work?
Milestone billing only: we agree a fixed quote in CAD up front, break the project into milestones, and you pay for delivered, accepted work at each one. No deposits swallowed into hourly burn, no time-and-materials drift — if a milestone isn't accepted, it isn't billed.
Is my customer data handled in line with Canadian privacy law?
Yes. We build to PIPEDA requirements, sign a Data Processing Agreement, and keep repositories and credentials client-controlled. Customer names, contact details and order history are encrypted, and we can host on Canadian infrastructure where you need data residency. Crucially, that customer data belongs to you — not to a platform that also serves your competitors.
Where are your engineers based?
Our engineering is anchored by hubs in Africa's three tech capitals — Lagos (UTC+1), Johannesburg (UTC+2) and Nairobi (UTC+3) — with some engineers working from other cities on the same clocks. That span means we staff your project from the hub that matches your day: Lagos runs 0–1 hour from London and Dublin, Johannesburg mirrors Central and Northern Europe, and Nairobi sits one hour from Dubai. English is an official language in all three countries.
Do I own the code, and how do I get started?
You own 100% of the code and intellectual property — repositories are under your control from day one and the contract assigns all IP to you, so any developer can continue the work. To start, book a free 30-minute scoping call on your timezone: tell us your menu, locations and how you take orders today, and we send back a fixed quote in CAD, a timeline and the senior engineers who will build it. No obligation.

Keep the commission. Get a fixed quote in CAD.

Book a free 30-minute scoping call with a senior engineer — on your timezone. Bring your aggregator statement; we'll give you an honest answer on whether an own-brand ordering app pays for itself, with no obligation.

Book a free scoping call →
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