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Your own takeaway ordering app — stop renting your customers

Every order your regulars place through an aggregator hands away a slice of the plate — commission is commonly in the 14–30% range across aggregator tiers, on every order, forever. The honest fix isn't leaving Just Eat; it's dual-running: keep the aggregators for discovery, move your regulars to an ordering app you own. Meridianstacks builds it at a fraction of UK local-agency cost, billed by milestone in pounds, with full code and customer-data ownership. Your matched hub is Lagos (UTC+1) — a 0–1 hour offset, so our engineers share your full working day.

In short

A custom takeaway ordering app from Meridianstacks runs £6,000–£12,000 for a Focused custom storefront — menu, checkout, collection and delivery slots — against roughly £15,000–£25,000 at a typical UK agency. Aggregators cost nothing up front but take a commission commonly in the 14–30% range on every order, indefinitely. If your regulars put a few thousand pounds a month through aggregators, an owned app typically pays for itself within its first year — and the customer list is yours, not the platform's.

The honest split

Aggregators for discovery. Your app for regulars.

What aggregators genuinely do well

Just Eat, Deliveroo and Uber Eats put your kitchen in front of thousands of hungry people who have never heard of you — search, ratings, and delivery logistics you'd struggle to replicate. For new-customer discovery, they earn their fee. We won't pretend otherwise.

Where the model stops making sense

The same commission applies to your regulars — the Friday-night family who'd order from you anyway. You pay a discovery fee on customers who were never lost, and the platform, not you, holds their name, number and order history.

The dual-run play

Keep a lean aggregator presence to catch new customers. Put a card in every bag, stamps and better prices on your own app, and move the repeat trade — usually the majority of a settled takeaway's volume — to the channel where no aggregator commission is taken.

Commission maths

When does an owned app pay for itself?

Regulars' orders moved to your own app (monthly)Commission avoided at an illustrative 20%Avoided per yearPayback on a Focused build (£6,000–£12,000)
£2,000 / month£400 / month£4,80015–30 months
£4,000 / month£800 / month£9,6008–15 months
£6,000 / month£1,200 / month£14,4005–10 months
£10,000 / month£2,000 / month£24,0003–6 months

Illustrative only. The 20% rate is simply a working midpoint of the commonly cited 14–30% aggregator range — substitute the rate from your own statement. Payback divides the Focused custom storefront band (£6,000–£12,000) by the monthly commission avoided. Card processing fees and hosting still apply on your own app and lengthen payback slightly; a rush of reactivated regulars shortens it.

What your ordering app needs

The features that make regulars switch — and stay

An ordering app earns its keep when reordering Friday's usual takes three taps and the kitchen sees the ticket instantly. This is the core we build into every takeaway ordering app — then we add what's specific to your menu and your counter.

  • Menu with variants — sizes, options, extras and meal deals, edited by you in minutes
  • Fast checkout — saved cards, Apple Pay / Google Pay, three-tap reorders
  • Click-and-collect + delivery slots — prep-time control, busy-night throttling
  • Loyalty & stamps — the reason regulars order direct instead of via an aggregator
  • Push offers to regulars — fill quiet Tuesdays at zero cost per message
  • Kitchen order screen — orders display or print the second they land, no missed tickets
Aggregator listing vs your own app
FactorAggregator listingYour own app
Cost per orderCommission, commonly 14–30%Card fees only
Customer dataHeld by the platformYours, UK GDPR-handled
New-customer discoveryStrong — their real valueYou drive it
Branding & pricingTheir app, their rulesFully yours
Loyalty & push offersLimitedBuilt in
Cost to build a takeaway ordering app in the UK

Indicative cost — aggregator vs local agency vs Meridianstacks

BuildAggregator onlyTypical UK agencyMeridianstacks
Custom storefront — ordering site with menu, checkout, slots (Focused tier)£0 up front — commission forever£15,000–£25,000~£6,000–£12,000
Custom ecommerce platform — adds loyalty, push offers, kitchen screen (Standard tier)Not available — their app, their brand£25,000–£45,000~£12,000–£24,000
Headless / multi-channel commerce + iOS & Android apps (Full tier)Not available£45,000+~£18,000–£36,000
Ongoing cost (monthly)Commission on every order£1,500–£4,000 retainer~£600–£1,800 retainer

Prices published from our Open Price Book (v1.0 · July 2026 · next review October 2026). All prices exclude VAT.

Indicative ranges in pounds (GBP). The aggregator column is genuinely £0 up front — that's its appeal — but the commission never ends and scales with your success. Every Meridianstacks engagement is billed by milestone: you pay for delivered, accepted work, never ahead of it.

Questions & answers

Takeaway ordering apps in the UK — the honest FAQ

How much does a takeaway ordering app cost in the UK?
We price takeaway ordering from our ecommerce bands. A Focused custom storefront — branded ordering site with menu, checkout, collection and delivery slots — runs £6,000–£12,000. A Standard custom ecommerce platform, adding loyalty stamps, push offers and a kitchen order screen, runs £12,000–£24,000. A Full headless build with iOS and Android apps runs £18,000–£36,000. That is roughly 40–70% below a typical UK agency, billed by milestone — you pay for delivered, accepted work.
Should I leave Just Eat completely?
No — and we will tell you that on the scoping call. Aggregators like Just Eat, Deliveroo and Uber Eats are genuinely good at one thing: putting your kitchen in front of people who have never heard of you. The play that works is dual-running — keep an aggregator listing for discovery of new customers, and move your regulars, who already know your name, onto your own app where no aggregator commission is taken on their orders.
How much commission do Just Eat, Deliveroo and Uber Eats charge?
Rates vary by platform, plan and whether the aggregator handles delivery, and they change — always check each platform's current terms for your exact figure. Across aggregator tiers, commission is commonly in the 14–30% range, and it applies to every order, forever, including orders from regulars who would have ordered from you anyway.
How do I actually move regulars onto my own app?
You already hand your best marketing channel to every customer: the bag. A card in every order with a first-order code, loyalty stamps that only exist on your app, and push offers on quiet nights all pull regulars across over a few months. Ordering direct is usually a better deal for the customer too, because you can price without commission baked in — so the switch tends to stick.
What features does a takeaway ordering app need?
The working core is a menu with variants, options and meal deals, a fast checkout with saved cards, click-and-collect and delivery slots with prep-time control, a loyalty or stamp scheme, push-notification offers to regulars, and a kitchen order screen so orders display or print the moment they land. We build that core first, then layer extras such as table ordering or multi-branch menus.
How long does it take to build a takeaway ordering app?
A Focused ordering storefront typically launches in 5–8 weeks. A Standard platform with loyalty, push offers and a kitchen screen takes 8–12 weeks, and a Full build with iOS and Android apps 10–15 weeks. We phase delivery so you can start taking direct orders early and add features from there.
Do I own the app and the customer data?
Yes — completely. You own the source code, the IP, the repositories and, crucially, the customer list: names, order history and contact preferences, handled to UK GDPR standards with a signed DPA. On an aggregator, those diners are effectively the platform's customers. On your own app they are yours, and reaching them with an offer costs you nothing per message.
Where are your engineers based?
Our engineering is anchored by hubs in Africa's three tech capitals — Lagos (UTC+1), Johannesburg (UTC+2) and Nairobi (UTC+3) — with some engineers working from other cities on the same clocks. That span means we staff your project from the hub that matches your day: Lagos runs 0–1 hour from London and Dublin, Johannesburg mirrors Central and Northern Europe, and Nairobi sits one hour from Dubai. English is an official language in all three countries.
Will my own app still cost me something per order?
Honestly, yes — card processing fees of a couple of per cent still apply, as they do everywhere, plus hosting that typically runs to tens of pounds a month. What disappears is the double-digit percentage commission to an aggregator on every order. There are no per-order fees to us: the build is billed by milestone, and optional ongoing support runs £600–£1,800 a month, flat.
How do I get started?
Book a free 30-minute scoping call in UK hours. Tell us how you take orders today and roughly what goes through aggregators each month, and we send back a milestone-billed quote in pounds, a realistic timeline and the senior engineers who would build it. No obligation.

Work out your own commission maths — on a free call.

Book a free 30-minute scoping call with a senior engineer, in UK hours. Bring a rough monthly aggregator figure; leave with an honest payback estimate, a timeline and a milestone-billed quote in pounds — no obligation.

Book a free scoping call →
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Just Eat, Deliveroo and Uber Eats are trademarks of their respective owners. Meridianstacks is not affiliated with or endorsed by any of them. Comparisons and commission ranges reflect publicly available information at the time of writing — tell us if something is out of date and we'll fix it.